-
How does the platform work?
Our platform provides a variety of sports and events where users can make predictions. Simply browse available options, choose your preferred outcomes, and track results in real-time.
-
Is registration required to participate?
-
How do I verify my account?
To ensure security and compliance, we may require identity verification. This usually involves uploading an official document (such as an ID or passport).
-
What currencies are supported?
We support multiple currencies, including EUR, USD, and others. The available options depend on your location.
-
Are there any restrictions based on location?
Yes, our services may not be available in certain regions due to local regulations.
-
How do I sign out of xWin90?
To sign out, go to your profile section and tap the log out button.
-
What are Single, Multiple, and System selections?
There are different ways to make selections, each offering unique opportunities:
Single: A straightforward choice where you pick one outcome. If your prediction is correct, you receive a payout based on the given odds.
Multiple: Also known as a combo, this involves combining two or more selections. All must be correct for a return, but the potential reward is higher as the odds multiply.
System: A more flexible approach that allows multiple combinations within your selections. Even if not all outcomes are correct, you can still receive a return based on the system type you choose. -
How are the results determined?
All outcomes are based on official results from governing sports bodies. We ensure transparency by updating results as soon as they are confirmed.
-
What happens if an event is postponed or canceled?
If an event is canceled, the selection is usually voided, meaning it wonât count. In multiple selections, the remaining choices remain valid.
-
What does "Void" or "Del" mean in an outcome?
A voided selection means it is neither a win nor a loss. In most cases, the amount is refunded or adjusted based on the remaining selections.
-
What are the different types of odds (Decimal, Fractional, American)?
Decimal odds (e.g., 2.50) show the total return per unit placed.
Fractional odds (e.g., 5/2) represent profit relative to the stake.
American odds (e.g., +150, -200) indicate how much can be won based on a standard stake. -
How is the payout calculated?
Payouts are determined by multiplying the selection odds by the amount placed. In multiple selections, the odds are combined, increasing the potential return.
-
What is cash-out, and how does it work?
Cash-out allows users to settle a selection before the event ends, securing a partial return based on current conditions. The amount offered depends on real-time probabilities.
-
What if the game is over but the result is not yet announced?
The outcome of some games will be carefully verified by our team of experts and can take up to 24 hours. Please be patient. If there are any issues, feel free to send us a message for further review.
-
Is my personal data secure?
Absolutely. We use encryption and industry-standard security measures to protect all user data.
-
How do I reset my password?
Click "Forgot Password" on the login page and follow the instructions to reset it via email.
-
What should I do if I encounter an issue?
If you experience any problems, contact customer support for assistance.
-
How does the Referral Program work?
Join xWin90's Referral Program and earn big rewards!
To get started, simply go to the Profile section and click on the Referral Program button. You'll receive a unique referral code that you can share with your friends and family.
For every friend who joins xWin90 using your referral code, you'll receive 10% commission of their winnings, up to 100 gems per transaction. The more people you refer, the more you earn!
Join the program today and start earning great rewards for simply sharing xWin90 with your network. -
How can I receive bonuses?
You can easily receive bonuses by watching ads through the + icon on the top of your screen. Additionally, there are other ways to receive bonuses that are available within the app.
-
How to contact customer support?
For any questions or concerns, our customer support team is available to assist you. You can reach us by visiting the "Contact Us" section in the Profile menu. We strive to respond to all inquiries within 24 hours.