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    General

  • How can I register or log in?

    You can simply connect securely and fast with your social media account (Facebook / Google), or you can register a new account by going to the login section on the bottom menu.

  • How to play?
  • How can I buy gem?

    To buy a gem click on the + icon on top of the screen.
    To check the purchase methods, click on the + icon on top of the screen and choose one option. On the next page, you can see your pay-in options.

  • What can I do with my gem?

    When you win gems you can use them to bet again.
    If you win gem you can easily withdraw to your PayPal account or Bank account. (Not available on Google Play)

  • How can I delete my ticket?

    If you want to edit or delete your ticket(Before the start time of the first game), go to "My Tickets", find your ticket and by tapping on the menu icon on the top-left of the ticket you can edit or even delete your ticket.

  • How can I access my archived tickets?

    If you have archived your tickets:
    You can access your archived tickets by going to Profile > Settings and tapping the archived icon at the top right of the screen.

  • The game is over but the result has not been announced

    The game status and final result of some games will be double-checked by the department of our expert team and it takes around 24 hours. Please wait and if there was any problem, then send us a message for more review.

  • How can I log out?

    To log out the system, simply go to your profile section and click on log out button.

  • Prize and payment

  • How can I withdraw my prize?

    * Not available on Google Play.
    To withdraw your gem prize in cash, simply click on the gem icon (Top menu), choose your withdrawal method, enter the amount and that's all.

  • How long does the prize withdrawal process take?

    * Not available on Google Play.
    Bank transfer takes around 48 hours and Paypal transfer is usually less than 24 hours.

  • What are the minimum and maximum gems to withdraw?

    * Not available on Google Play.
    The minimum gems to withdraw by Paypal is 10 gems, and by Bank account is 25 gems.
    The maximum gems to withdraw is 10,000.00 gems per day.

  • What is IBAN number?

    Your International Bank Account Number is your account number and sort code written in a standard, internationally recognized format. It helps us to process your international payments automatically, making them faster, safer, and cheaper.
    You can find your International Bank Account Number on your paper statement or by logging in to Online Banking or by going to your bank.

  • Misc

  • About xWin

    xWin is a sports prediction game platform where you can win prizes. These sports games are usually from the European leagues, but they can be from around the world. This makes it a great game for the fans that love sports and competition based on knowledge.

  • How affiliate program works?

    To get your agent promotion code, go to the profile section, click on the affiliate program button.
    Share your promotional code with friends and others and get 10% commission from each transaction up to 100 gems.

  • Game suspended rules

    In a single format ticket, if the game is canceled (Postponed, Suspended...), the ticket amount will be returned to your account. This process may take up to 24 hours.

    In multiple format ticket:
    When a football match is canceled (Postponed, Suspended...) If the user predicts the rest of the matches correctly, the prize will be the rest percentage of the games.
    E.g. if you have 4 / 5 correct, you will get 80% of the prize.
    * This process may take up to 24 hours.

    In virtual games:
    When a football match is canceled (Postponed, Suspended...) the number of selected options for that removed game will be shared.
    E.g. A game that has a 90.000 gem prize. We have two winners who have full points: User A had two options selected on that removed match and User B had one option selected. In this case, we have 3 share options, two for user A and one for user B. It means 60.000 gems will be for user A and 30.000 gems will be for user B.
    * If more than one football match becomes suspended, the selected option of each row will be multiplied by each other (Like when the amount of the ticket is calculated).

  • How can I get bonus?

    You can watch ads and get bonuses by tapping on the + icon on top of your screen. Other ways to receive bonuses are also available here.
    Also, if you need more gems, you can buy them in the same section - tap on the + icon. (Not available on Google Play)

  • How can I update the app?

    You can easily download, install and update the app by visiting our site: www.xwin90.com > Download
    Also, it's available on reputable app stores like Google Play: You can easily search for xwin and update.
    * If the update option is not available or the update version is not up to date, go back and search again (Cache issue).